Justin L Ross

Portfolio Link | LinkedIn Link | GitHub Link

Professional Profile

Data Analyst

Currently studying data science and searching for a role to apply my emerging skill set.

Skills

  • Data Analysis
  • Python 3 (Intermediate)
  • SQL (Intermediate)
  • SAS (Basic)
  • SPSS (Intermediate)
  • Tableau (Basic)
  • JavaScript (Intermediate)
  • HTML/CSS (Intermediate)
  • Git Version Control

Projects

Experience

Document Compiler – APS3

Department of Human Services

2017 – 2018

Brisbane, QLD

Prepared legal documents on behalf of customers appealing departmental decisions.

  • Achieved below average privacy incidents quality checking legal documents.
  • Quickly learnt new software packages on the job in order to complete tasks.

Customer Service Officer – APS3

Department of Human Services

2014 – 2017

Brisbane, QLD

Responsible for IT helpdesk, handling customer support enquiries and data entry.

  • Zero customer complaints for entire employment period.
  • Saved organization an estimated 20% on weekend work by addressing metadata errors.
  • Awarded for perfect attendance for close to two years.

Web Developer – Founder

Cheap Brisbane Web Design

2012- 2013

Brisbane, QLD

Liaised with clients to create web-based IT solutions for their needs.

  • Worked to deadlines on mid-sized projects autonomously.
  • Adhered to best technical practices.

Education

MS in Mathematics and Statistics, Expected 2021, University of Southern Queensland

GradDipScience in Applied Data Science, 2021, University of Southern Queensland

MA in Philosophy, 2012, University of Queensland

GradDipInfoTech in Library and Information Science, 2010, Queensland University of Technology

BA in Anthropology/History, minor in Business Computing, 2008, University of Southern Queensland